{"xsrfToken":"2183372330acf4e1b8afb94f05285ffb1b457a42_lout","branding":{"id":"21","key":"por","name":"Issues for portal.e-lc.biz","portalBaseUrl":"/servicedesk/customer/portal/21"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a47b7b0d-4cde-4654-88d1-09892f7f156c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZjEzNGMzYy00NGJmLTQyYTQtOWJlMi1mODMyNzUyOWUzOGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE0N2I3YjBkLTRjZGUtNDY1NC04OGQxLTA5ODkyZjdmMTU2YyI6WyJyZWFkIl19LCJleHAiOjE3MDEzOTE4ODgsIm5iZiI6MTcwMTM5MTI4OH0.NkExXQ5LiXtkPAsrmtsbCJvJmA0bpphQ7aURgA2jyss&client=5f134c3c-44bf-42a4-9be2-f8327529e38e&mode=fit","logoId":"a47b7b0d-4cde-4654-88d1-09892f7f156c","isLogoAvailable":true,"helpCenterTitle":"Welcome to i-Com, ELC's communication tool","sharedPortalName":"i-Com","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"en-GB":{"helpCenterTitle":"Welcome to i-Com, ELC's communication tool","sharedPortalName":"i-Com","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#0077de","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"21","key":"por","projectId":10804,"serviceDeskId":21,"name":"Issues for portal.e-lc.biz","description":"<p>Here you can log issues that you are having with our customer portal (portal.e-lc.biz)</p>","portalBaseUrl":"/servicedesk/customer/portal/21","onlyPortal":true,"reqTypes":[{"id":"197","name":"Account is locked (for portal.e-lc.biz)","descriptionHtml":"<p>Please enter the email address of the locked account below and we will unlock this account. - A confirmation will also be send to this address. - When the account is unlocked you can use the \"forgot password\" option (on the portal login page) in case a new password is needed.</p>","callToAction":"Account is locked (for portal.e-lc.biz)","introHtml":"","icon":11240,"iconUrl":"https://e-logisticscontrol.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11240","groups":[65],"key":""},{"id":"196","name":"Expired password (for portal.e-lc.biz)","descriptionHtml":"<p>If your password has expired you can get a new password via the \"forgot password\" option on the login page to our portal, or click on the following link : <a href=\"https://portal.e-lc.biz/login?p_p_id=58&amp;p_p_lifecycle=0&amp;p_p_state=normal&amp;p_p_mode=view&amp;p_p_col_id=column-1&amp;p_p_col_count=4&amp;_58_struts_action=%2Flogin%2Fforgot_password\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">new password request</a> ________________________________________________________________________________________________________ If the above does not help please create ticket below</p>","callToAction":"Expired password (for portal.e-lc.biz)","introHtml":"","icon":11238,"iconUrl":"https://e-logisticscontrol.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11238","groups":[65],"key":""},{"id":"193","name":"Report an other issue (only use for issues on portal.e-lc.biz)","descriptionHtml":"","callToAction":"Report an other issue (only use for issues on portal.e-lc.biz)","introHtml":"","icon":11242,"iconUrl":"https://e-logisticscontrol.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11242","groups":[65],"key":""}],"reqGroups":[{"id":65,"name":"Portal issues"}],"orderMapping":{"65":[196,197,193],"61":[193],"64":[193]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":21,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"POR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZjEzNGMzYy00NGJmLTQyYTQtOWJlMi1mODMyNzUyOWUzOGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDgwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MDEzOTI0ODgsIm5iZiI6MTcwMTM5MTI4OH0.o6mPe1_3wLOuJ17HwRwGBf0OqouNgykExwUiL_giAYY","targetCollection":"upload-project-10804","endpointUrl":"https://api.media.atlassian.com","clientId":"5f134c3c-44bf-42a4-9be2-f8327529e38e","tokenDurationInMins":20}},"sharedPortal":{"name":"i-Com","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=e-logisticscontrol","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2183372330acf4e1b8afb94f05285ffb1b457a42_lout","baseUrl":"https://e-logisticscontrol.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://e-logisticscontrol.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"5f134c3c-44bf-42a4-9be2-f8327529e38e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}